F.A.Q.

Glocassa is a free secured messaging and video calling app that allows patients in Africa to communicate with volunteered expert health care professionals across the globe. Our goal is to provide a safe and secure platform for expert health care professionals to volunteer their time to patients in Africa at the comfort of their home. At the same time we want to ensure that every African can have access to quality healthcare services hassle free by providing a platform that allows the users to interact with health care professionals across the world.

Yes, Glocassa is currently free to use. You can have one-on-on chat with any doctor of your choice. However, if you want to book an appointment and have a video call with a doctor, or use our health passport to store all your medical records, must pay a small monthly fee.

Yes, Glocassa is currently free to use. Doctors just have to volunteer their time.

Yes. Any expert health care professional can use Glocassa to volunteer their time to help patients in Africa.

Glocassa is intended for users aged 17 and above. However, any user can use Glocassa to chat and book appointment with our doctors for their family members.

Yes, we take user privacy and security seriously. Glocassa is designed to allow users to communicate and save their personal record securely using end-to-end encryption.

If you come across any suspicious activity in your account, please report it to our team immediately at info@glocassa.com.

You can contact Glocassa support at info@glocassa.com.

You can contact Glocassa support at info@glocassa.com for your account to be deleted.

Yes, you can use Glocassa on multiple devices. Simply download the app and log in with your account on the new device.

Yes, you can suggest a feature or give feedback by emailing info@glocassa.com.